Effective Date: 14 August 2026

At Clunia & Sons, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, or communicating with us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with our services, we may collect information such as:

• Full name
• Mobile or telephone number
• Email address
• Billing and shipping address
• Order and transaction details
• Payment-related information required to process your purchase
• Account or login information, where applicable
• Information you provide when contacting customer support
• Device, browser, IP address, and website usage information
• Any other information you voluntarily provide to us
  
  

2. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders
• Process or facilitate payments
• Arrange shipping and delivery
• Provide customer support
• Confirm and communicate order details
• Send important notifications relating to your purchases
• Improve our website, products, and services
• Prevent fraud, misuse, and unauthorized transactions
• Maintain records required for business, accounting, tax, or legal purposes
• Comply with applicable laws and regulatory requirements
• Send promotional communications where permitted
  
  

3. Payment Information

Payments may be processed through third-party payment service providers.

Clunia & Sons does not intend to store complete debit-card, credit-card, banking, or other sensitive payment credentials on its own systems unless specifically required and lawfully permitted.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to operate our business, including payment processors, courier and logistics providers, website and hosting providers, technology providers, customer-support providers, professional advisers, and government authorities where required by applicable law.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better user experience.

You may control or disable cookies through your browser settings.

6. Data Security

We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing services, maintaining transaction records, resolving disputes, preventing fraud, and meeting applicable legal or regulatory requirements.

8. Your Privacy Choices and Rights

Subject to applicable law, you may have rights to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where legally permitted
• Withdraw consent for certain processing activities
• Opt out of promotional communications
• Raise a concern regarding the handling of your personal information

Please contact us using the details below to make a request.

9. Third-Party Websites

Our website may contain links to third-party websites, services, or payment providers.

Clunia & Sons is not responsible for the privacy practices, content, or security of third-party websites.

10. Children’s Privacy

Our services are not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

Any updated version will be posted on our website with a revised effective date.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Clunia & Sons
Phone: +91 98100 61878
Email: info@cluniaandsons.com
Opening Hours: Monday–Sunday, 9:00 AM – 9:00 PM

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.